Our goal is to provide the best warranties available from any garage door dealer, with the fewest limiting conditions, to the best of our ability

New Garage Door Installation Warranties

Standard Limited Warranties on New Garage Doors

Standard Installation Labor Warranty: 5 Years Since we always aim to provide the highest quality workmanship, we back that up with a 5-year warranty on our labor installing your new garage door. If a bolt comes loose or a screw comes out of a wall, for example, and it is our mistake – not caused by damage, misuse or structural conditions – we will make a repair at no charge to you.

Standard Parts and Labor Warranty: 2 Years During the first 2 years after your installation, we will handle repairs caused by us or by the manufacturer at no cost to you, for parts still covered by a manufacturer’s warranty. If, for example, you have a broken spring after 1.5 years, we will replace that spring and not charge you for our labor, or charge for the spring, if it is still covered under the door manufacturers warranty. That repair would be completely free to you. Close to 100% of the doors we supply and install have spring warranties of 3 years and some have even longer warranties on the other parts, such as cables, pulleys and rollers. If the part is no longer covered by the manufacturer’s warranty, you will need to pay for the part, but not for our labor.

Standard Warranty For Parts Still Under a Manufacturer’s Warranty After the Initial 2-Year Period: After the initial 2-year period, we will work with you to replace any parts that are still under a manufacturer’s warranty, doing our best to obtain replacement parts from the manufacturer at no cost to you, charging only for our labor to handle the repair. At the time of this writing (1-1-2022), our labor rate is $92.85 per hour with a 1 hour minimum, pro-rated after the first hour in 10 minute increments, rounded down. For example, if a spring is covered by the manufacturer for three years, but breaks after 2.5 years, we will do our best to source that spring for you from that manufacturer and would only charge you for our time involved in making that repair. We have great relationships with our suppliers and obtaining replacements for damaged parts that are still under their warranty should be easy and seamless in the vast majority of cases.

The Limitations on Our Standard Limited Warranties on New Garage Doors:

These Warranties are Not Transferable. This includes transfer from one homeowner to another homeowner, or from a builder/contractor/flipper/etc to a homeowner.

The Equipment Must be Properly Maintained and Inspected, according to the Doors Done Right preventative maintenance and safety inspection schedule. This is critical, especially for large/heavy doors, doors with specialty tracking, and doors that are used as the main way into and out of the house. The Doors Done Right maintenance schedule can be found here: http://www.doorsdoneright.net/maintenance/

Some Links to Our Manufacturers’ Warranties

Clopay Warranties: https://www.clopaydoor.com/residential/buyingguide/residential-warranty-information

CHI Warranties: https://www.chiohd.com/support/warranty

Amarr Warranties: https://www.amarr.com/us/en/garage-doors/get-support/residential-garage-door-warranty-services/find-a-warranty

Level 1 Warranty On New Garage Doors

Our Level 1 warranty voids/supersedes our standard warranty if/when it applies. This warranty applies only when it is explicitly stated in your estimate or invoice or if your door(s):

  • Are unusually large:
    • This includes doors over 16′ wide (less than 1% of the doors that we install)
    • This includes doors that are over 8′ high (less than 1% of the doors we install)
  • Are unusually heavy:
    • Doors that weigh over 300 lbs (less than 1% of the doors we install)
    • Overlay-style (generally 4-layer) garage doors greater than 10′ wide (less than 3% of the doors we install)
    • Wood doors (less than 1% of doors we install)
  • Are Installed with Specialty Tracking
    • Including high lift and vertical lift (less than 1% of doors that we install)

Level 1 warranty is a 1-year warranty on our installation labor only. Under this warranty, we will work with you to replace any parts that are still under a manufacturer’s warranty, doing our best to obtain replacement parts from the manufacturer at no cost to you, and if we are successful in doing so, charging only for our time/labor to handle the repair. We have great relationships with our suppliers and obtaining replacements for damaged parts that are still under their warranty should be easy and seamless in the vast majority of cases. At the time of this writing (1-1-2022), our time/labor rate is $92.85 per hour with a 1 hour minimum, pro-rated after the first hour in 10 minute increments, rounded down.

The Limitations on Our Standard Limited Warranties on New Garage Doors:

These Warranties are Not Transferable. This includes transfer from one homeowner to another buyer, or from a builder/contractor/flipper/etc to a homeowner.

The Equipment Must be Properly Maintained and Inspected, according to the Doors Done Right preventative maintenance and safety inspection schedule. This is critical, especially for large doors, doors with specialty tracking, and doors that are used as the main way into and out of the house. The Doors Done Right maintenance schedule can be found here: http://www.doorsdoneright.net/maintenance/